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Returns

 

Return / Exchange Policy

If for any reason you need to make a return or exchange you must call our customer service (1.800.650.4123) to request a Return Merchandise Authorization (RMA) number within 7 days of receiving your order.  

 

Return items to

Mimran Group Inc.
171 East Liberty Street, Suite 360
Toronto, ON
M6K 3P6, Canada

 

Return / Exchange Time Frame

Upon receipt of your return, allow up to two weeks for the credit to appear on your credit card statement.

 

Making a Return or Exchange

To make a return or exchange you must call our customer service (1.800.650.4123) to request a Returns Merchandise Authorization (RMA) number within 7 days of receiving your order. Items should be returned new, unused and with all garment tags still attached.  We may not accept merchandise which is not received in the above-specified conditions.  Furthermore, to ensure that your return is adequately protected in transit, we recommend you send your items back to us in the original package provided.  The cost of return shipping will be the same as the original shipping cost.

 

Please fill out the Return Invoice page and write the RMA number on the shipping label enclose with your original order and attach the shipping label to the outside of the box.  Seal your package for the driver to collect.  Book a collection pick-up with FedEx by calling 1.800.GO.FEDEX (463.3339)

 

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